Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you visit our website or engage with our services:

a. Personal Information You Provide

• Full name
• Email address
• Phone number
• Payment information (processed securely through third-party providers)
• Travel preferences and special requests
• Passport details (if required for booking)

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages you visit and time spent on the site
• Device type and operating system

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly without them.

2. How We Use Your Information

We use your information to:

• Process and confirm bookings
• Communicate with you about your safari itinerary and travel arrangements
• Provide customer support and improve our services
• Personalize your safari experience based on your preferences
• Send you promotional offers and updates (you can opt-out at any time)
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Partner Lodges and Service Providers – To arrange accommodations, flights, and transfers
• Payment Processors – To process secure payments
• Legal and Regulatory Authorities – When required by law or to protect our legal rights

We do not sell or rent your personal information to third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no internet-based service can guarantee absolute security.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you

To exercise these rights, please contact us at info@paceairsafaris.com or (+27)83 844 3704.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pace Air Safaris
Email: info@paceairsafaris.com

Phone: (+27)83 844 3704

By using our website and services, you agree to the terms of this Privacy Policy.